Contracts Manager

Job Title: Contracts Manager
Contract Type: Permanent
Location: Reading
Salary: Up to £45,000 per annum (Dependant on experience)
Start Date: 2020-04-06
Reference: 8689
Contact Name: Nicole Rich
Contact Email:
Job Published: April 06, 2020 14:20

Job Description

About the role:

At Thames Water, we are seeking an experienced Contracts Manager to join our expanding team, with work locations based in north London, south London and Thames Valley.

In your role as a Contracts Manager, you will be responsible for managing a portfolio of Thames Water operational contracts.  Driving performance, developing relationships with suppliers, identifying commercial opportunities and service improvements will be key activities in this role. 

This role is located within Thames Water’s Operational Projects and Logistics Team (OPAL) and will predominantly be focused on Thames Water’s Infrastructure Alliance (IA) contracts.

The IA involves several key partners from our supply chain who are responsible for maintaining and improving the network of water mains and keeping our customers in the supply of clean water. The IA contracts play a key role in the overall operation of Thames Water’s activities and as such is high profile within the business. 

There is a real opportunity to take ownership of these agreements, develop relationships with suppliers and drive performance to deliver exceptional service to our internal and external customers.

Key Accountabilities:
  • Manage the performance of contractors in accordance with the relevant contract requirements and business operational needs, to ensure best value and services from suppliers is achieved in terms of cost, quality and productivity
  • Build relationships with key stakeholders and communicating relevant contract information as required
  • Identify and implement opportunities / improvements for commercial efficiencies across operational activities and contracts
  • Lead on contract negotiations and implementation of contract variations as required
  • Provide contract-related issue resolution to any arising disputes or escalations with suppliers
  • Ensure that all processes followed are in line with legislation and company policies and are auditable with key documents, information and communications confidentially stored.
  • Complete contract close-out, reviewing contracts for extension or renewal, and assisting procurement teams where applicable for re-procurement.
To be successful you will have the following skills and experience:

We are seeking an experienced contract manager who can demonstrate clear experience in managing operational contracts (be that large-scale high worth contracts or a portfolio of contracts).
A strong technical understanding of commercial and contract management, with keen attention to detail and good analytical skills is required.

Excellent written skills and an ability to communicate information and influence key stakeholders at all levels (internal and external to the company) is a must. 

What’s in it for you:

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme. This includes an annual pay review, season ticket loans, voucher scheme giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our refer-a-friend bonus, where you can receive up to £1,000 for helping someone get a permanent position within the company. 

We’re also proud to be here for our local community, offering all of our teams two days paid volunteer leave a year, as well as proudly supporting a lot of local events and charities. 

About us:
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to millions of customers by supplying 2.7 billion litres of world-class water to around 10 million homes.  
As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. That’s why, at Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open. We’re passionate about providing world-class tap water, now and for the future.

We’re also turning waste into power, self-generating 20% of the energy we use and, in turn, doing our bit for the planet. We’re reducing plastic waste by celebrating our tap water and rolling out an ambitious water fountain project. We’re using our voice to lobby for change and partnering with WaterAid to provide clean water to the world’s poorest communities.

Together, we’re building a better future for our customers, our region and our planet.

Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader, welcoming individuals from all walks of life and leading the way with an award-winning mental health and wellbeing strategy.