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Resilience and Risk Management - Senior Manager

London, United Kingdom
Closing date
31 Jul 2024

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Accounting - practice
Salary band
Contract type
Full Time
Where will they be working
Hybrid - mostly office

Job Details

About our teamResilience and Risk Management is a broad based proposition covering governance, non-financial risk, operational resilience, compliance and third party management. We support all sectors of the financial services industry with advice on regulatory compliance, operating model transformation, assessing and monitoring risk and reducing costs in the supply chain.As a Senior Manager in R&RM you will work on a wide variety of different engagements that will allow you to leverage the experience you have gained in your career to date as well as quickly develop new skills across the entire R&RM agenda including:Operational Resilience - support clients build resilience and sustainability by embedding measures to prevent, respond to, recover and learn from operational disruptions, with a particular focus on important services and third parties, technology, data, premises and people.Business Continuity - support the transformation of clients Business continuity programme and integration with Operational ResilienceOutsourcing and third party risk management (TPRM) - work on the design and implementation of regulatory compliance frameworks, and support our managed services function to help clients to assess third party controls, monitor ongoing risk and define activities to improve their operating environment, including the selection and implementation of process management and reporting tools.Governance and Non-Financial Risk - review, design, implement and transform risk and control frameworks - reviewing existing client risk management and control frameworks and supporting with design and implementation of new frameworks.
We are looking for individuals with experience across one or more of these areas. It is not expected that you will have worked in all these areas.

Key Responsibilities

Senior Manager
  • Working with the team and engagement leader, you will take responsibility for various areas of the engagement, which may include:
  • Leading client discussions to understand client operations, focus areas and opportunities for improvement
  • Build client relationships on an ongoing basis, partnering with clients in developing plans, objectives and expectations for the engagement
  • Coaching and developing internal team members to develop and implement new ways of working that meet client objectives and expectations
  • Delivering reports and key outcomes for clients for the services requested in alignment with objectives and expectations for the engagement
  • Understanding market and industry needs to support the development of new client relationships and opportunities.
  • Leading conversations, sharing industry insights and key industry shifts regarding risk management topics.
  • Leading business development activities through new or existing relationships with clients, such as preparing responses to tenders, leading sales opportunities and participating in sales pitches.
  • Supporting proposition leaders to develop market leading tools and techniques which will differentiate us from our competitors.
  • Ownership of your personal development to ensure you are equipped with the skills relevant to the proposition now and in the future.
  • Coaching other members of the team, providing support, training and feedback.
  • Active role in proposition development activities to make R&RM a 'great place to work'

Who we're looking for

An ambitious and enthusiastic member of the team, with the ability to communicate with people from a range of backgrounds at any level or grade. We are looking for someone who is keen to learn, who can think on their feet, and apply their knowledge in a fast moving working environment.

The following skills and experience are desirable:
  • Exposure to one or more of our proposition areas including governance, risk and controls, third party risk management or operational resilience;
  • Experience of working on operating model transformations to define business requirements, design new processes and systems and implement them with the client
  • Project/programme management experience including the creation of project plans, budgets, risks and issues and status reporting
  • Technology implementation experience across transformation programmes
  • Excellent written and verbal communication skills, in particular ability to write concise and accurate reports and create and deliver compelling presentations.
  • A desire to work in a fast paced environment managing multiple internal and external stakeholders, working on a wide range of projects and initiatives.
  • Flexibility in your approach to meeting goals as part of the wider team.


Our values define how we do things. And our purpose is why we exist - now more than ever - to build trust in society and solve important problems for our clients and our communities. In a world we no longer recognise, we need to rely on the strength and agility of our people to help us to navigate these uncertain times.

We're committed to ensuring that care and our people's wellbeing remains central to our culture. While we may not know what’s ahead, we can do all we can to help shape the future. As we continue to navigate this unprecedented time, it’s important that we support our people, to help them take care of themselves and to ensure the right support is available when it’s needed.

For now, we ask you to join our talent network and stay in touch with what’s happening in real time, including new possibilities as they arise. Visit our website for more information on how we’re responding to this pandemic and what changes we’re making to our recruitment process. 

Stay safe and stay connected in this rapidly changing world.


Opportunities are at the heart of a career with us.   Opportunities for you to sharpen your skills, collaborate with experts, build lasting relationships and make an impact in a place where people, quality and value mean everything.

Our offer to you...

·         Be part of the world’s leading professional services network and enjoy the benefits that come with that.

·         Meet and collaborate with highly talented people from diverse backgrounds, developing new ways of thinking, creating value for you, for PwC and for our clients.

·         Work in a challenging and stimulating environment where you’ll be inspired to reach your full potential.

·         Identify and develop your skills, build on your existing strengths and discover new ones you didn’t know you had. Watch your expertise and influence grow with us.


The PwC deal

No matter which area of the business you choose to join, all offer the same deal.  The opportunity to grow as an individual, to meet new people, and build lasting relationships that will stay with you for life.  All whilst making an impact in a place where people, quality, and value, mean everything.  Your hard work will be rewarded with a competitive salary and a personally tailored benefits package.


What you need to bring to us

Your intellect, willingness to learn, ability to build relationships, put yourself in others’ shoes, while always making a positive impact with our clients and each other.

The skills, insights and connections you develop at PwC are career defining wherever your career may take you. It’s the opportunity of a lifetime. Take it.



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