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Investigations Officer - CS Investigations team

England, Milton Keynes, Buckinghamshire
Up to GBP83580 per annum + additional benefits
Closing date
19 Jul 2024

View more

Salary band
£80,000 - £90,000
Full Time
Where will they be working
Hybrid - mostly home

Job Details

Investigations Officer - CS Investigations team

Milton Keynes

Hybrid working meaning 2 days in the office and 3 from home.


Full Time 35 hours

Up to £83,580pa depending on experience.

Join our team as Investigations Officer.

Are you naturally inquisitive? Join ICAEW's Professional Conduct department to play your role in strengthening consumer confidence and trust in those regulated by ICAEW.

By joining a fast paced and dynamic team as an Investigations Officer within the CS Investigation team you'll have the opportunity to use the experience gained as a qualified accountant to investigate a variety of complex complaints to enforce against those ICAEW members and firms who commit misconduct, break rules or whose work falls significantly below the standards expected of them.

Overall purpose of this role of Investigations Officer

To provide a responsive, professional interface with members and the public to ensure that investigations are conducted to a consistently high standard, in a professional manner and in accordance with ICAEW policies and procedures.

Investigations Officer Responsibilities include:

Investigate potential disciplinary complaints to conclusion including obtaining information from relevant parties and drafting a written report on your findings if necessary.Manage your own investigation caseload and take personal responsibility at various stages for the progress through to conclusion of cases, including answering correspondence and telephone enquiries in a timely manner.Ensure high standards of reporting are maintained to provide internal/external stakeholders (e.g. committees, members, the public, other regulators) with an accurate and balanced view of the outcomes.Develop, implement, and maintain effective systems and procedures to support casework including providing regular updates and feedback on own casework as required.Prepare work for consideration by Committees and assist the Committee and Tribunals team to support and monitor the work of the Committees to ensure effective discharge of their responsibilities.Provide assistance and advice in area of specialist knowledge to colleagues across ICAEW as required.Specific duties will vary from time to time in line with the business needs.

Investigations Officer Candidate Profile


ICAEW Chartered Accountant or similar qualification.Strong project management skills with the ability to prioritise workloads and manage time effectively.A good grasp of all relevant legislation in area of expertise.Sound knowledge of the ICAEW's Byelaws, regulations, and ethical guidance.Computer literate with a good working knowledge of Word and Excel.Excellent communicator with good interpersonal skills.Desirable

Strong audit technical work experience with excellent attention to detail.Forensic experience including experience of working with information management platforms.

For the full role profile please click the document attached.

Why work at ICAEW as Investigations Officer?

As well as offering great employee benefits, we truly believe in creating a diverse and empowering culture where our teams can thrive and be themselves. We support sustainability, corporate and social responsibility campaigns and encourage our employees to take a day to work for a cause of their choice, or to work collaboratively as a team in doing this. We nominate and support two charities every year and run all manner of events to raise money. Our active social committees provide fun events ranging from the seasonal parties to quiz nights and bowling tournaments. We are a disability confident employer.

Should you wish to apply to this Investigations Officer - please click on the link below and complete the ICAEW's simple 20 minute application form. This is the only way you will be viewed and considered. Please use a Laptop or PC only.


There are more than 1.8m chartered accountants and students around the world and 189,500 of them are members and students of ICAEW. They are talented, ethical and committed professionals, which is why all of the top 100 Global Brands employ chartered accountants.*

ICAEW promotes inclusivity, diversity and fairness. We attract talented individuals into the profession and give them the skills and values they need to build resilient businesses, economies and societies, while ensuring our planet's resources are managed sustainably.

Founded in 1880, we have a long history of serving the public interest and we continue to work with governments, regulators and business leaders around the world. And, as an improvement regulator, we supervise and monitor over 12,000 firms, holding them, and all ICAEW members and students, to the highest standards of professional competency and conduct.

ICAEW is proud to be part of Chartered Accountants Worldwide, a global network of 750,000 members across 190 countries, which promotes the expertise and skills of chartered accountants on a global basis.

We believe that chartered accountancy can be a force for positive change. By sharing our insight, expertise and understanding we can help to create strong economies and a sustainable future for all.

*CAW, 2020 - Interbrand, Best Global Brands 2019

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