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Outsourcing Manager

Hays Senior Finance
London, England
Closing date
15 May 2024

View more

Accounting - practice
Salary band
£70,000 - £80,000, £80,000 - £90,000
Contract type
Full Time
Where will they be working
Hybrid - mostly office

Job Details

Your new company
Your new role is a Top 20 firm of Chartered Accountants based just outside of London City, with multiple offices not only around the UK but around the world, many of these offices are award-winning market leaders in their areas. This firm provides many service lines to clients, including audit, tax, accounting, advisory and transaction services, to name a few. Within the London office, this firm works with clients from a variety of industries, including the not-for-profit and insurance sectors. This firm is invested in their employees and strives to increase diversity and inclusion within the firm through core policies. They have also invested significantly in the learning and development of all their staff. This firm is looking for an Outsourcing Manager to join the growing and busy team in London.

Your new role
Your new role as an Outsourcing Manager will be in the busy Business Services London team, below are some of the duties and responsibilities of your new role:

Duties and responsibilitiesPortfolio

  • Control of a portfolio of clients, ensuring all reporting & payment deadlines are met.
  • Full review of management accounts, reports and VAT returns, ensuring technical accuracy and that any anomalies are resolved before submission to the client.
  • Full review of statutory financial statements and supporting work paper files, ensuring technical accuracy and that any anomalies are resolved before submission to the client
  • Onboarding new clients, setting up finance functions and systems and integration of existing operating or accounting systems held by clients.

Staff supervision and control of work

  • Regular review and scheduling of work plans for staff to ensure resources are fully and efficiently utilised. Delegate down responsibilities as much as possible.
  • Supervision of Accounts Associates and Management Accountants, ensuring that they are completing their work correctly, providing guidance where necessary
  • Complete regular appraisal documents and attend feedback/coaching sessions for staff in order to continue developing the skillsets in the team
  • Identify and, where appropriate, implement enhancements to the existing compliance/processing routines, and control systems to improve efficiencies
  • Communicate proactively and effectively with clients and relevant team members

Technical skills

  • Review of specialised / ad hoc reports for clients when required. E.g. budgets, cash flow statement
  • Thorough understanding of comprehensive VAT reporting requirements
  • Keep up to date with technical developments affecting work.
  • Enhance and develop a variety of accounting software skills to ensure knowledge of accounting packages on the market and the benefits/differences of each is kept up to date

Clients and relationships

  • Establish and maintain effective working relationships with colleagues, supervisors, suppliers and clients
  • Organise and attend regular client meetings
  • Understanding client environment, regulatory environment, systems, business, and risk factors
  • Overseeing and controlling the timetable and processes of year-end procedures and liaising with auditors
  • Onboarding of new clients, and overseeing the accounting package and chart of accounts set up
  • Attend networking events to build and develop contacts

Departmental performance

  • WIP & billing control; implement and monitor budgets, overseeing costings on client portfolio and reporting / explaining recovery to management on a monthly basis. Prepare and review monthly and ad hoc bills
  • Take control of other administrative tasks in portfolio
  • Assist with projects in the team, to be achieved by deadlines set.
  • Attend manager and director meetings and contribute ideas on projects, change implementation and review performance of portfolio (variances etc)
  • Reporting on a regular basis to Management and other Heads of Department as required

What you'll need to succeed
To be successful in this role, ideally you will be a qualified Chartered Accountant (ACA or ACCA or equivalent) with recent experience within a UK Chartered Accountants. It is desirable that you have:

  • Managerial experience, reporting directly to director/partner and supervising a team
  • Understanding of CASS regulatory environment and requirements
  • FCA Compliance experience
  • Credit control, client money calculations, bordereaux reconciliation & management knowledge
  • Very strong communication skills and confident when dealing with clients
  • Software knowledge and experience of accounting packages e.g. Xero, Sage, QuickBooks

What you'll get in return
By joining this firm, you will receive incredible bonuses and benefits, some of which are listed below:

  • Competitive salary within the market, including some discretionary bonuses
  • Great hybrid working policy - 2/3 days in the office per week, including a 35-hour week
  • Enhanced annual leave including, buy/sell options
  • Dress down days
  • Life Assurance
  • Health care insurance including enhanced sick leave
  • Enhanced pension matching contributions
  • Season ticket loans
  • Sabbaticals
  • Secondments
  • Professional subscriptions

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at


At Hays we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years’ success under our belts and a workforce of 10,000+ people across 32 countries, we’ve evolved to put our customers at the heart of everything we do.

From CFO to Newly Qualified, we work with talented finance professionals and match them with organisations where they can achieve a lasting impact.

So much more than specialist recruiters in accounting and finance, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. All our consultants have strong relationships across the industry and the support of our extensive global network. That’s why organisations of all types and sizes – from international blue chips to SMEs – trust us to find the people who can help transform their business.

So, whether you want something local or international, permanent, or interim, we have the breadth of coverage and the depth of understanding to help you find it.

We have specialist recruitment teams in the following areas:

  • Corporate Governance
  • Credit Control
  • Part-Qualified Accountant
  • Payroll
  • Public Practice Accounting
  • Public Services Accounting
  • Senior Finance – Qualified
  • Support, Ledgers & Bookkeeping
  • Tax & Treasury

You can rely on us to deliver today and help you plan for tomorrow


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