Indirect Tax, Operations Delivery Manager

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.
Our Tax Compliance team is a leading provider of technology enabled compliance and integrated advisory services, working across an unrivalled range of prestigious clients. The variety of work, size of our team and focus on learning and development brings about opportunities to specialise in particular industries or technical areas.

PwC is one of the market leaders in global Indirect Tax compliance services, providing services to many of the firm's largest and most important clients. We provide clients with Indirect tax compliance services Globally with a key focus in EMEA.

Our team is agile and open to new ways of working. The investment in automation and robotics enables us to be at the forefront of change and innovation. Together, we produce technical excellence, innovative solutions and an outstanding client experience.

The role

Within our Compliance Technology & Services team in Birmingham we are looking for an individual with an interest in developing their experience in indirect tax compliance and developing a career within an established team.

Working within the wider team you will be responsible for the review of draft indirect tax returns using our Indirect Tax Technologies. You will be allocated to a portfolio of clients in order that high quality returns are produced and client relationships are developed to maximum potential. You will be responsible for liaising with clients and the wider PwC network in order to ensure quality and timely delivery. You will build relationships with both client contacts and the PwC network.

Successful applicants will also have the opportunity to work on ad-hoc global Indirect Tax compliance projects, wider Indirect Tax process projects and assisting clients on issues such as overseas registrations, e-filing, potential impact of new overseas Indirect Tax legislation and tax authority audit support etc.

This role provides the successful candidate with an unparalleled opportunity to build global VAT technical skills, global Indirect Tax compliance awareness and the experience of working on complex and challenging assignments. This is an excellent platform for furthering your career within Indirect Tax and opportunities for training are available.

On a day to day basis responsibilities will include:

• Dealing with client financial data and processing into our Indirect Tax Technologies
• Reviewing the client specific exception reports produced by the technology
• Managing deliverable and contractual scope to ensure delivery against compliance obligations
• VAT technical and accounting review of draft returns and client specific exception reports;
• Liaising/managing the appropriate client personnel;
• Liaising with the global PwC network;
• Ensuring high quality service delivery to our clients;
• Coaching/Mentoring junior members of the team
• Keeping up to date with legislation and practical changes which impact VAT compliance;
• Managing financials
• Monitoring relevant tax legislation and ensuring VAT processes accommodate technical requirements.
• Developing and maintaining the client relationship for a portfolio of clients
• Understanding client processes and identifying opportunities to help client's further

Essential skills and experience

Successful candidates will need to possess and demonstrate a broad range of capabilities and skills, including:
Good VAT technical knowledge.
• EMEA VAT knowledge and experience preferred
• Accounting knowledge
• Previous experience in a VAT related role.
• Excellent communication skills, both oral and written.
• Excellent self-organisational skills.
• Ambition and a strong desire to succeed.
• A commitment to team working.
• An ability to work within a strict timetable and deadlines.
• Driven to improve processes