Resilience and Risk Management - Senior Manager

About our team

Resilience and Risk Management is a broad based proposition covering governance, non-financial risk, operational resilience, compliance and third party management. We support all sectors of the financial services industry with advice on regulatory compliance, operating model transformation, assessing and monitoring risk and reducing costs in the supply chain.

As a Senior Manager in R&RM you will work on a wide variety of different engagements that will allow you to leverage the experience you have gained in your career to date as well as quickly develop new skills across the entire R&RM agenda including:

• Operational Resilience - support clients build resilience and sustainability by embedding measures to prevent, respond to, recover and learn from operational disruptions, with a particular focus on important services and third parties, technology, data, premises and people.

• Outsourcing and third party risk management (TPRM) - work on the design and implementation of regulatory compliance frameworks, and support our managed services function to help clients to assess third party controls, monitor ongoing risk and define activities to improve their operating environment, including the selection and implementation of process management and reporting tools.

• Governance and Non-Financial Risk - review, design, implement and transform risk and control frameworks - reviewing existing client risk management and control frameworks and supporting with design and implementation of new frameworks.

• Compliance - help clients transform their approach to global compliance by developing new and innovative operating models, leveraging the best of technology, workforce diversification and operational excellence to ensure that compliance delivers a high quality of control efficiently.

We are looking for individuals with experience across one or more of these areas. It is not expected that you will have worked in all these areas.

Key Responsibilities

Senior Manager

• Working with the team and engagement leader, you will take responsibility for various areas of the engagement, which may include:

• Leading client discussions to understand client operations, focus areas and opportunities for improvement 

• Build client relationships on an ongoing basis, partnering with clients in developing plans, objectives and expectations for the engagement

• Coaching and developing internal team members  to develop and implement new ways of working that meet client objectives and expectations

• Delivering reports and key outcomes for clients for the services requested in alignment with objectives and expectations for the engagement 

• Understanding market and industry needs to support the development of new client relationships and opportunities.

• Leading conversations, sharing industry insights and key industry shifts regarding risk management topics. 

• Leading business development activities through new or existing relationships with clients,  such as preparing responses to tenders, leading sales opportunities and participating in sales pitches.

• Supporting proposition leaders to develop market leading tools and techniques which will differentiate us from our competitors.

• Ownership of  your personal development to ensure you are equipped with the skills relevant to the proposition now and in the future.

• Coaching other members of the team, providing support, training and feedback.

• Active role in proposition development activities to make R&RM a ‘great place to work’

Who we’re looking for 

An ambitious and enthusiastic member of the team, with the ability to communicate with people from a range of backgrounds at any level or grade. We are looking for someone who is keen to learn, who can think on their feet, and apply their knowledge in a fast moving working environment.

The following skills and experience are desirable: 

• Exposure to one or more of our proposition areas including governance, risk and controls, third party risk management, compliance or operations resilience; 

• Experience of working on operating model transformations to define business requirements, design new processes and systems and implement them with the client

• Project/programme management experience including the creation of project plans, budgets, risks and issues and status reporting

• Excellent written and verbal communication skills, in particular ability to write concise and accurate reports and create and deliver compelling presentations.

• A desire to work in a fast paced environment managing multiple internal and external stakeholders, working on a wide range of projects and initiatives.

• Flexibility in your approach to meeting goals as part of the wider team.

Risk
Risk is all around us and in our complex world, is changing all the time. Our teams bring people from diverse backgrounds together, using their skills and cutting-edge technology, to help solve complex problems. We are pioneers in a world of changing risk and our market leading services build resilient organisations. Join us and together, we can support our clients to rethink risk.

Not the role for you?
Did you know PwC offers flexible career arrangements and contract work? Learn more.

The skills we look for
The PwC Professional is our global framework for defining and encouraging leadership at all levels. Learn more.

The Deal
‘The Deal’, our firmwide Employee Value Proposition’ empowers our people to be the best they can be. Learn more.

Our commitment to you
We’re committed to building a culture that empowers all of our people to thrive and feel a sense of belonging at PwC. Learn more.

Application support
If you’re a person with a disability, if you’re neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we’ll be happy to make reasonable adjustments to our processes for you. Learn more.